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Privacy Policy

Effective Date: 09.09.2023

Elite Clinic A is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our aesthetics business, including our website, mobile applications, social media pages, and other online or offline services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you interact with our Services. This may include:

- Contact information (such as your name, email address, phone number, and postal address).
- Payment information (such as credit card details) if you make a purchase.
- Information you provide when scheduling appointments, participating in surveys, or contacting our customer support.
- Information you provide when applying for employment or submitting a job application.

1.2 Non-Personal Information
We may also collect non-personal information automatically as you interact with our Services. This information may include:

- Device information (such as IP address, browser type, operating system, and device identifiers).
- Log information (such as pages visited, search queries, and referring/exit pages).
- Cookies and similar technologies that track your online activities on our Services.

2. Use of Information

We may use your personal information for the following purposes:

- To provide and improve our Services, including scheduling appointments, processing payments, and delivering requested information or services.
- To communicate with you about our products, services, promotions, and updates.
- To personalise your experience and tailor our Services to your preferences.
- To respond to your inquiries, feedback, or requests for information.
- To conduct research, analytics, and data analysis to improve our products and services.
- To comply with legal obligations or resolve any disputes.

3. Disclosure of Information

We may share your personal information in the following circumstances:

- With service providers, contractors, or other third-party vendors who assist us in providing and improving our Services.
- With affiliates or subsidiaries for the purposes described in this Privacy Policy.
- With your consent or at your direction.
- In response to a legal request, such as a court order or government investigation.
- To protect our rights, safety, or property, or the rights, safety, or property of others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have certain choices regarding the personal information we collect and how it is used:

- You may update or correct your personal information by contacting us directly.
- You can opt-out of receiving promotional emails by following the instructions in the email or contacting us.
- You can disable cookies or similar tracking technologies through your browser settings.

6. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information from our records.

7. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party services, and we are not responsible for the privacy practices of those services. We encourage you to review the privacy policies of those third-party services before providing any personal information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from your country. By using our Services and providing your personal information, you consent to such transfers and processing.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates. The revised Privacy Policy will be effective as of the updated effective date stated at the beginning of the policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Elite Clinic A
33 St John’s Hill
SW11 1TT
+44 7912229102

We will respond to your inquiries and requests as soon as reasonably possible.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Last updated: 14.11.2023

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